Seamless Care Optimizing the Patient Experience (SCOPE)

This program is available for providers. Patients cannot register for SCOPE.

Seamless Care Optimizing the Patient Experience (SCOPE) is a virtual, inter-professional care team that connects primary care providers (PCPs) to a single, centralized, standardized point-of-access to support health system navigation, provide real-time consultation and support patients with complex and urgent needs.

SCOPE was launched in June 2024 in Middlesex London with an initial focus on diagnostic imaging (DI) departments within the hospitals. The program will allow PCPs to have real-time access to a shared virtual interdisciplinary team, which will provide a streamlined process to access urgent diagnostic imaging for their patients. The goal is to improve patient care and decrease unnecessary emergency room visits.

The primary hospital sites will be: 

  • London Health Sciences Centre – Victoria Hospital 
  • London Health Sciences Centre – University Hospital
  • St. Joseph’s Health Care London – St. Joseph’s Hospital

A secondary site will be the Middlesex Hospital Alliance – Strathroy Middlesex General Hospital (SMGH).

SCOPE will be launched in a phased approach in Middlesex London, starting with a smaller group. If you are interested in more information about SCOPE and how to be involved, please reach out to:

If you have questions about SCOPE in Middlesex London, please email Hanadi Al-Sadek.

For more information, visit https://scopehub.ca/.


For more information about SCOPE in Middlesex London, watch the SCOPE kickoff event.


To register for SCOPE, complete the online form and apply for SCOPE services in Middlesex London.


We would like to thank our funder, London Health Sciences Centre; and partners, St. Joseph’s Health Care London, Middlesex Hospital Alliance – Strathroy Middlesex General Hospital (SMGH), and London Middlesex Primary Care Alliance.

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